Quality policy
MARMOLES SOL S.L. company specialized since 1985 to the Commercialization and Distribution of Natural and Artificial Stone.
The Management of MARMOLES SOL S.L. focuses on the Quality Management System, managing the business in a way that creates value for the company as well as for society through direct and permanent contact with our customers to offer the quality of their products and processes, exclusivity and distinction that they wish to involve innovation as a pillar of growth, with a focus on continuous improvement and customer satisfaction.
Our vision is to be recognized as one of the leading companies in the natural stone sector, satisfying the demands and trends of the market, offering premium materials and innovative finishes. In this way, we transmit our passion for natural stone to our customers.
Commitments
♦ We are committed to complying with client, legal and regulatory requirements, as well as all interested parties and any other that the organization subscribes to.
♦ We are committed to an approach to risk management and continuous improvement that ensures the effectiveness of the Quality Management System,
♦ We are committed to assuming the quality of the services offered, understood as total satisfaction of the client as well as other interested parties, as a guarantee of continuity, growth and development.
Human Resources
♦ We will seek the integration and active participation of all staff in the commitment to quality through training, providing the appropriate means and equipment. Transmitting the importance of its role in the contribution of the image sought with the client and other interested parties.
♦ PRECIAMOS EL TIEMPO We qualify that the harmony between professional and personal life is basic to achieve success.
Strategies
<FONT COLOR="#FFFF00">;-=♦=- SYNC:ßÇÈÂÈ We fight for what we really feel with firmness and motivation to achieve common goals. To this end, we will use Quality Management as a tool for continuous improvement, allowing us to optimize the internal management of our company, seeking to meet the needs and expectations of our customers.
<FONT COLOR="#FFFF00">-=♦=- PROUDLY PRESENTS We look for a long-lasting relationship with our clients that allows for their loyalty, with repetitiveness. For this we know and resolve their concerns, such as compliance with deadlines and product quality, to make them faithful to our brand and work on improving our planning in our purchasing process, obtaining sustainable benefits to continue giving the best possible service to the customer.
♦ INNOVATION and LEADERSHIP. We demand excellence in everything we do and we continually strive to achieve the highest quality in our products by offering a wide variety of references with exclusive colors and finishes in today's market. To make of the QUALITY in our company a difference of concept with respect to the competition.
In addition, through the planning and development of internal audits and with the help of the annual review of the system we will verify the proper implementation and optimal development of the Quality System established.
Legal Notice
The website www.marmolessol.com (hereinafter the "Website") is the property of Mármoles SolSL. (hereinafter the "COMPANY"), having its registered office at: C/ Carretera de Olula - Macael, Km 1 - 04860 Olula del Río (Almería) and CIF B04046967.
The COMPANY welcomes you and invites you to carefully read the General Conditions of Use of this Web Site (hereinafter, the "General Conditions of Use") describing the terms and conditions that will be applicable to your browsing the same, in accordance with the provisions of the Spanish regulations of application. Since the COMPANY may modify these Terms of Use in the future, we recommend that you visit them periodically to be duly informed of the changes made.
With the intention that the use of the Web Site is adjusted to criteria of transparency, clarity and simplicity, the COMPANY informs the User that any suggestion, doubt or consultation on the General Conditions of Use will be received and solved by contacting the COMPANY through e-mail: administracion@marlmolessol.com
1. Purpose
The COMPANY provides the content and services that are available on the Website, subject to these General Conditions of Use as well as the policy on the treatment of personal data (hereinafter, the "Data Protection Policy"). The access to this Web Site or its use in any form grants the qualification of "User" and implies the acceptance without reservations of all and each one of the present General Conditions of Use, reserving the COMPANY the right to modify them at any time. Consequently, it will be the responsibility of every User to carefully read the General Conditions of Use in force on each of the occasions on which he/she accesses this Web Site, and therefore, if the latter does not agree with any of the aforementioned, he/she must abstain with respect to the use of this Web Site.
Likewise, you are warned that, on occasions, special conditions may be established for the use of specific contents and/or services on the Web Site, the use of said contents or services will imply acceptance of the particular conditions specified therein.
2. Services
Through the Web Site, the COMPANY offers Users the possibility to access: Information about the company, its contact details, its products and services, its rates, its commercial offers, its location - A contact section for consultations providing your personal data - Links to access social networks (hereinafter the "Services").
3. Privacy and Data Processing
When for access to certain contents or services it is necessary to provide personal data, Users will guarantee their veracity, accuracy, authenticity and validity. The COMPANY will give these data the corresponding automated treatment according to their nature or purpose, in the terms indicated in the section of Data Protection Policy.
4. Industrial and Intellectual Property
The User acknowledges and accepts that all the contents shown on the Web Site and in particular, designs, texts, images, logos, icons, buttons, software, commercial names, brands, or any other signs susceptible of industrial and/or commercial use are subject to Intellectual Property rights and all brands, commercial names or distinctive signs, all industrial and intellectual property rights over the contents and/or any other elements inserted in the page, which are the exclusive property of the COMPANY and/or third parties, who have the exclusive right to use them in the course of trade. Therefore, the User undertakes not to reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify such content keeping the COMPANY harmless from any claim arising from the breach of such obligations. In no case does access to the Web Site imply any type of waiver, transmission, licence or total or partial cession of said rights, unless the contrary is expressly established. The present General Conditions of Use of the Web Site do not confer on the Users any other right of use, alteration, exploitation, reproduction, distribution or public communication of the Web Site and/or its Contents other than those expressly provided for herein. Any other use or exploitation of any rights will be subject to the prior and express authorization specifically granted for this purpose by the COMPANY or the third party holder of the affected rights.
The contents, texts, photographs, designs, logos, images, computer programs, source codes and, in general, any intellectual creation existing on this site, as well as the site itself as a whole, as a multimedia artistic work, are protected as copyrights by intellectual property legislation. The COMPANY is the owner of the elements that make up the graphic design of the Website, the menus, navigation buttons, HTML code, texts, images, textures, graphics and any other content of the Website or, in any case, has the corresponding authorisation for the use of said elements. The content provided on the Website may not be reproduced in whole or in part, or transmitted, or recorded by any information retrieval system, in any form or in any medium, unless with the prior written permission of the Entity.
It is also forbidden to delete, evade and/or manipulate the copyright as well as the technical protection devices, or any information mechanisms that may contain the contents. The User of this Web Site undertakes to respect the rights stated and to avoid any action that could harm them, reserving in any case the COMPANY the exercise of all legal means or actions corresponding to it in defence of its legitimate intellectual and industrial property rights.
5. Website User Obligations and Responsibilities
The User undertakes to:
To make appropriate and lawful use of the Website as well as of the contents and services, in accordance with: (i) the legislation applicable at any given time; (ii) the General Conditions of Use of the Website; (iii) generally accepted morals and good customs and (iv) public order.
Be provided with all the means and technical requirements needed to access the Web Site.
To provide truthful information by filling in the forms contained in the Website with their personal data and to keep them updated at all times so that they respond, at all times, to the real situation of the User. The User shall be solely responsible for any false or inaccurate statements made and for any damages caused to the COMPANY or third parties for the information provided.
Notwithstanding the provisions of the preceding paragraph, the User must also abstain from:
a) Unauthorised or fraudulent use of the Website and/or its contents for illicit purposes or effects, prohibited in these General Conditions of Use, harmful to the rights and interests of third parties, or which in any way may damage, render useless, overload, deteriorate or impede the normal use of the services or documents, files and all types of content stored on any computer equipment.
b) Accessing or attempting to access resources or restricted areas of the Website, without complying with the conditions required for such access.
c) Cause damage to the physical or logical systems of the Website, its suppliers or third parties.
d) Introduce or spread on the network computer viruses or any other physical or logical systems that may cause damage to the physical or logical systems of the COMPANY, its suppliers or third parties.
e) Attempt to access, use and/or manipulate the data of the COMPANY, third party suppliers and other Users.
f) Reproducing or copying, distributing, allowing public access through any modality of public communication, transforming or modifying the contents, unless the authorisation of the holder of the corresponding rights has been obtained or it is legally permitted.
g) Delete, hide or manipulate the notes on intellectual or industrial property rights and other data identifying the rights of the COMPANY or third parties incorporated into the contents, as well as the technical protection devices or any information mechanisms that may be inserted into the contents.
h) Obtain and attempt to obtain the contents using means or procedures other than those which, as the case may be, have been made available for this purpose or have been expressly indicated on the web pages where the contents are found or, in general, those which are habitually used on the Internet because they do not entail a risk of damage or uselessness of the web site and/or contents.
i) In particular, and for merely indicative and not exhaustive purposes, the User undertakes not to transmit, disseminate or make available to third parties information, data, contents, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material that:
(i) In any way contrary to, disparages or attempts against the fundamental rights and public liberties recognized constitutionally, in the International Treaties and in the rest of the legislation in force.
(ii) Induces, incites or promotes criminal, denigratory, defamatory, violent or, in general, contrary to the law, morality, generally accepted good customs or public order.
(iii) Induces, incites or promotes discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition.
(iv) incorporates, makes available or allows access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, morality and generally accepted good customs or public order.
(v) Induces or may induce an unacceptable state of anxiety or fear.
(vi) Induces or incites to engage in practices that are dangerous, risky or harmful to health and mental equilibrium.
(vii) It is protected by intellectual or industrial protection legislation belonging to the COMPANY or to third parties without the use intended has been authorised.
(viii) Is contrary to honour, personal and family privacy or the self-image of persons.
(ix) Constitute any type of advertising.
(x) Include any type of virus or program that impedes the normal operation of the Website.
If, in order to access any of the services and/or contents of the Web Site, you are provided with a password, you are obliged to use it diligently, keeping it secret at all times. Consequently, it will be responsible for its adequate custody and confidentiality, committing itself not to cede it to third parties, temporarily or permanently, nor to allow access to the mentioned services and/or contents by outsiders. Likewise, the COMPANY is obliged to notify any event that may involve an improper use of its password, such as, but not limited to, its theft, loss or unauthorised access, in order to proceed to its immediate cancellation. Consequently, as long as the previous notification is not made, the COMPANY will be exempted from any responsibility that could be derived from the improper use of its password, being of its responsibility any illicit use of the contents and/or services of the Web Site by any illegitimate third party.
If, in a negligent or fraudulent manner, it fails to comply with any of the obligations established in these General Conditions of Use, it shall be liable for all the damages and prejudices that may arise for the COMPANY as a result of such failure.
6. Responsibilities
The COMPANY does not guarantee continuous access, nor the correct viewing, downloading or use of the elements and information contained in the pages of the website, which may be impeded, hindered or interrupted by factors or circumstances beyond its control.
The COMPANY is not responsible for the decisions that may be adopted as a consequence of access to the contents or information offered.
The COMPANY may interrupt the service or immediately terminate the relationship with the User if it detects that a use of its Website or any of the services offered therein are contrary to these General Conditions of Use. The COMPANY is not responsible for damages, losses, claims or expenses arising from the use of the Website. It will only be responsible for eliminating, as soon as possible, the contents that may generate such damage, provided that it is so notified. In particular, it shall not be liable for any damages that may arise, inter alia, from:
(i) interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in the telecommunications lines and networks, or by any other cause beyond the control of the COMPANY.
(ii) illegitimate interference through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any other.
(iii) misuse or improper abuse of the Website.
(iv) security or navigation errors caused by a malfunction of the browser or by the use of non-updated versions of it. The administrators of the COMPANY reserve the right to remove, in whole or in part, any content or information present on the Website.
The COMPANY excludes any responsibility for damages of any nature that could be due to the misuse of the services of free disposal and use on the part of the Users of Web Site. Likewise, the COMPANY is exonerated of any responsibility for the content and information that may be received as a consequence of the data collection forms, being the same only for the provision of the services of consultations and doubts. On the other hand, in case of causing damages due to an illicit or incorrect use of these services, the User may be claimed by the COMPANY for the damages caused.
You shall defend, indemnify and hold the COMPANY harmless against any damages arising from claims, actions or demands of third parties as a result of your access to or use of the Website. You also agree to indemnify the COMPANY against any damages arising from your use of "robots", "spiders", "crawlers" or similar tools used for the purpose of collecting or extracting data or any other action by you that imposes an unreasonable burden on the operation of the Website.
7. Hyperlinks
The User undertakes not to reproduce in any way, even by means of a hyperlink or hyperlink, the COMPANY's Web Site, as well as any of its contents, unless expressly authorised in writing by the COMPANY.
The COMPANY Website includes links to other websites managed by third parties, with the aim of facilitating the User's access to the information of collaborating and/or sponsoring companies. Accordingly, the COMPANY is not responsible for the content of such websites, nor is placed in a position of guarantor or / or provider of services and / or information that may be offered to third parties through third party links.
The User is granted a limited, revocable and non-exclusive right to create links to the home page of the Website solely for private, non-commercial use. Websites that link to our Web Site (i) may not imply that the COMPANY recommends that Web Site or its services or products; (ii) may not misrepresent its relationship with the COMPANY or state that the COMPANY has authorized such a link, nor include trademarks, designations, trade names, logos or other distinctive signs of the COMPANY; (iii) may not include content that may be considered in bad taste, obscene, offensive, controversial, inciting violence or discrimination on the basis of sex, race or religion, contrary to public order or unlawful; (iv) may not link to any page of the Website other than the home page; (v) must link to the Website's own address, without allowing the linking website to reproduce the Website as part of its website or within one of its frames or creating a browser on any of the pages of the Website; (vi) must link to the Website's own address, without allowing the linking website to reproduce the Website as part of its website or within one of its frames or creating a browser on any of the pages of the Website. The COMPANY may at any time request the removal of any link to the Website, after which it must immediately proceed to its removal. The COMPANY cannot control the information, contents, products or services provided by other websites that have established links to the Website.
Consequently, the COMPANY does not assume any type of responsibility for any aspect related to such websites.
8. Data protection
In order to use some of the Services, Users must first provide certain personal data. In order to do so, the COMPANY will automatically process the Personal Data in compliance with the Personal Data Protection regulations. To this end, the User may access the policy followed in the processing of personal data as well as the establishment of the purposes previously established, the provisions of the conditions defined in the Data Protection Policy presented by the Web Site.
9. Cookies
The COMPANY reserves the right to use the "cookie" technology on the Website, in order to recognise you as a frequent User and personalise the use you make of the Website by pre-selecting your language, or more desired or specific content. The "cookies" used by the Website, or the third party acting on its behalf, are associated only with an anonymous user and his/her computer, and do not in themselves provide the user's personal data.
Cookies are files sent to a browser by means of a Web server to record the User's navigation on the Web Site, when the User allows its reception. At the same time you will be able to delete the "cookies" for which you will have to consult the instructions of use of your navigator.
Thanks to cookies, it is possible for the COMPANY to recognise the browser of the computer used by the User with the aim of facilitating contents and showing their browsing and advertising preferences, as well as recognising demographic profiles in order to measure visits and traffic parameters, control progress and the number of entries.
10. Duration and termination
The provision of the service of this Website and the other services are in principle of indefinite duration. However, the COMPANY may terminate or suspend any of the services of the portal. Whenever possible, the COMPANY will announce the termination or suspension of the provision of the given service.
11. Representations and Warranties
In general, the contents and services offered on the Website are merely informative. Therefore, by offering them, the COMPANY does not grant any guarantee or statement in relation to the contents and services offered on the Website, including, but not limited to, guarantees of legality, reliability, usefulness, veracity, accuracy, or marketability, except to the extent that by law such declarations and guarantees cannot be excluded.
12. Force majeure
The COMPANY shall not be liable in all cases of inability to provide service, if this is due to prolonged interruptions of electricity supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous event.
13. Dispute resolution. Applicable law and jurisdiction
The present General Conditions of Use, as well as the use of the Web Site, will be governed by Spanish legislation. Any controversy will be resolved before the courts of Madrid.
In the event that any provision of these Terms of Use is unenforceable or invalid under applicable law or as a result of a judicial or administrative ruling, such unenforceability or invalidity shall not render these Terms of Use unenforceable or invalid as a whole. In such cases, the COMPANY shall modify or replace said stipulation with another that is valid and enforceable and that, as far as possible, achieves the objective and claim reflected in the original stipulation.
Cookie Policy
A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about a user's or computer's browsing habits and, depending on the information they contain and how you use your computer, may be used to recognize the user.
COOKIE TYPES
1.-Types of cookies, according to the entity that manages them:
a) Own Cookies: These are those that are sent to the user's terminal equipment from a computer or domain managed by the editor and from which the service requested by the user is provided.
b) third party cookies: These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.
2.- Types of cookies, according to their purpose:
a) Technical Cookies: Are those that allow the user to navigate through the website, platform or application and use the different options or services that exist in it.
b) Analysis Cookies: These are those that allow the person responsible for them to track and analyse the behaviour of the users of the websites to which they are linked.
3.-Types of cookies, according to the period of time that they remain activated:
a) Session Cookies: Are designed to collect and store data while the user accesses a website. They are usually used for the provision of the service requested by the user on a single occasion.
b) Persistent Cookies: They are designed so that the data are still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.
La web de Mármoles SolSL uses these own cookies and those of third parties, all in the domain www.marmolessol.com
|
COOKIE |
CADUCITY |
PURPOSE |
TYPE |
|
_gid |
1 day |
Internal measurement with Google Analytics. Enables the logging function of the user's origin. The registered data will be, among others, if the user comes to our Website by direct traffic, from another website, from an advertising campaign or from a search engine (indicating the keyword used and the source). |
Analysis/third |
|
_ga |
2 years |
Internal measurement with Google Analytics. Enables the unique visits control function. The first time a user enters the Website through a browser this cookie will be installed. When this user re-enters our site with the same browser, the cookie will consider it to be the same user. Google Analytics will consider you to be a different user only if you change your browser. |
Analysis/third |
|
_gat |
30 minutes |
Internal measurement with Google Analytics. Enables the session time calculation function. Records the time of entry on the page. |
Analysis/third |
|
__utmc |
Session |
Internal measurement with Google Analytics. Enables the session time calculation function. Checks whether the session should be kept open or a new session should be created. It is automatically deleted when you change websites or close your browser. |
Analysis/third |
|
766f1c9f41da7e0c8862fffrom2eaa71259 |
Session |
This cookie is used by the PHP encryption language to allow SESSION variables to be stored on the web server. This cookie is essential for the functioning of the website. |
Functionality/own |
|
cdp-cookies-plugin-wp |
1 year |
This variable saves the acceptance of the cookie policy in the browser. |
Functionality/own |
Blocking / Deleting Cookies
You can allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer.
Chrome, since
https://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Explorer, from
https://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
Firefox, from
https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-web
Safari, from
https://support.apple.com/kb/ph5042
ACCESS TO DATA
The cookies on our website are only used by:
- The Holder of the page MARMOLES SOL SL. with registered office in: C/ Carretera de Olula - Macael, Km 1 - 04860 Olula del Río (Almería) and CIF B04046967.
Privacy Policy
Mármoles Sol SL hereinafter "the COMPANY" is the owner of the Website www.marmolessol.com (hereinafter the "Website"), with registered office at: C/ Carretera de Olula - Macael, Km 1 - 04860 Olula del Río (Almería) and CIF B04046967.
The company guarantees the protection of all personal data provided by the User on the "Website" and, in compliance with the provisions of the regulations on the Protection of Personal Data, informs you that:
a) All personal data provided to the COMPANY will be treated by it in accordance with the rules of Protection of Personal Data and will be incorporated into the file USERS OF THE WEBSITE, created and maintained under the responsibility of the COMPANY, which has been duly registered with the Spanish Agency for Data Protection.
b) The data are collected for the following purposes: To ensure the correct management of the services or products requested, and the management, study and resolution of queries.
c) In the collection and processing of personal data, appropriate security measures have been taken to prevent the loss, unauthorised access or manipulation of such data.
d) The COMPANY undertakes to protect the confidential information to which it has access. Under no circumstances shall the COMPANY use the personal data that you make available to provide services to third parties other than those referred to in section b) of this document or, where appropriate, to achieve its own use.
e) The User certifies that he/she is over 14 years of age and therefore has the necessary legal capacity to consent to the processing of his/her personal data, in accordance with the provisions of this Privacy Policy.
f) The User can, at any time, exercise the rights of access, suppression (right to forget), limitation of treatment, opposition, portability, the right not to be the object of individualized decisions, as well as the right to revoke consent for any of the aforementioned purposes, by sending the COMPANY a duly signed letter to our postal address, indicated above, where the contact details are clearly stated, which must be accompanied by a photocopy of your DNI/NIF or document proving your identity.
g) The User authorizes the automated treatment of the personal data supplied in the indicated terms. To do so, press the "SEND" button located behind the data collection form.
